Join our team as an Administrative Assistant at a leading restoration and mitigation service provider.. Our company is committed to restoring spaces and lives after unexpected damage events. Based in Westminster, we are known for our unwavering quality, efficiency, and integrity, standing as a beacon of excellence in the restoration industry.

In this pivotal role, you'll be essential to keeping daily office operations running smoothly while supporting customer communication, documentation, scheduling, and internal coordination. You'll be the first point of contact for many of our clients and play a vital role in ensuring the office stays organized and responsive.

Key Responsibilities

• Answer and route incoming calls professionally and promptly
• Deliver outstanding customer service and log all calls in detail
• Complete First Notice of Loss (FNOL) documentation accurately
• Prepare and distribute job packets for project coordinators and estimators
• Manage and maintain job files, documentation, and subcontractor correspondence
• Keep internal calendars and schedules up to date and organized
• Handle incoming and outgoing mail, email, and faxes
• Maintain office and general supply inventories
• Participate in on-call rotations for evening and weekend coverage
• Assist with various administrative tasks as needed

Qualifications

• High school diploma or equivalent required
• Prior administrative or receptionist experience in a fast-paced environment preferred
• Strong computer skills and ability to learn new software quickly
• Excellent organizational, communication, and multitasking abilities
• Strong attention to detail and problem-solving skills

Pay Range: $20 - $24/hr

Benefits:

• 401(k) with matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Working Hours and Requirements:

This full-time position operates from 8:00 a.m. to 5:00 p.m., Monday through Friday. Occasional longer hours and weekend work may be required to support emergency services. Flexibility in hours may be necessary based on business demands.