The Lead Technician is responsible for overseeing and performing the installation of low-voltage infrastructure across commercial and mission-critical environments. This role includes hands-on installation, crew leadership, quality control, and direct coordination with foremen, supervisors, and clients. Work may occur in active, customer-occupied spaces, including hospital-controlled environments, requiring a high level of professionalism, safety awareness, and communication.

Key Responsibilities:



• Oversee and perform the installation of twisted pair, coaxial, power-limited tray cable, stranded and solid conductor low-voltage cabling, CAT-5/6, and single-mode and multi-mode fiber.

• Lead crews in commercial and customer-facing environments, including live hospital spaces with active operations and security present.

• Train, direct, and oversee technicians to ensure work is completed safely, efficiently, and to company and client standards.

• Set daily expectations by reviewing prints, discussing timelines, and coordinating scope with Foremen and Supervisors.

• Work alongside the crew, leading from the front while ensuring proper breaks, productivity, and professionalism.

• Serve as the on-site example for safety compliance, hospital installation best practices, and adherence to company standards.

• Install, terminate, test, label, and document cabling per project specifications and ANSI/TIA/EIA standards.

• Run CAT-5/6 cabling to multiple drop points, dress and “cigarette pack” cabling neatly, properly coil cabling in IDF/MDF closets, and label each drop per plans.

• Use multi-meters and testing tools to verify connectivity and ensure proper termination to copper standards.

• Escalate high-risk or unfamiliar tasks to ensure the correct level of support is provided.

• Assess and respond to site or scope changes in real time, escalating issues that may impact schedule, budget, or resources.

• Utilize company tools including Order Packages, SSPs, SNAPSHOT, network diagrams, QA checklists, punch lists, and closeout documentation.

• Provide clear, timely status updates to internal teams and external stakeholders.

• Handle requests for change (RFCs) and field change orders (FCOs) as required.

• Communicate installation details, timelines, and expectations clearly to customers when asked.

• Support client interactions and meet with customers to confirm satisfaction and identify improvement opportunities.

Job Knowledge, Skills, and Abilities:

• Proficient in structured cabling, patch panels, troubleshooting, and installing end devices in commercial environments.

• Strong experience working in hospital-controlled and other sensitive, live environments.

• Proven ability to lead crews professionally and to standard.

• Confident reading construction prints and coordinating daily work plans.

• Strong understanding of safety practices, especially within healthcare and customer-occupied facilities.

• Ability to articulate scope, installation approach, and timelines to both clients and internal teams.

• Skilled with hand tools, power tools, and cable testing equipment.

Education and Experience:

• High School Diploma/GED or equivalent education, training, and experience.

• 2–5 years of hands-on experience installing cabling and electronic systems, including telecom, TCP/IP networks, CCTV, security, access control, and wireless systems.

Benefits and Pay:

• Pay Range: $32-$38 per hour, depending on experience and qualifications.
• Health Benefits: Comprehensive medical, dental, and vision coverage.
• Retirement Plan: 401K plan with employer contribution match.
• Paid Time Off: Generous paid time off, including holidays and vacation days.
• Professional Development: Industry-leading training programs and opportunities for career advancement.
• Team Culture: Regular team-building events, community involvement programs, and yearly holiday parties to foster a strong team atmosphere.